Secure access & session recovery
Support agency-configured authentication, authorized roles and dispatch-assisted access recovery. Restore interrupted shift context while protecting unattended and shared vehicle devices.
Shift & assignment workflows
Book-on, assignments & duty review
Load assigned blocks, runs and trips, validate vehicle context and let drivers review their shift. Handle missing or changed assignments through controlled workflows with dispatch visibility.
Pre-trip inspection & affirmation
Bring configured inspection checklists and pre-trip affirmations into book-on, recording the driver’s responses around the agency’s operating requirements.
In-service guidance
In-service guidance & schedule adherence
Keep route, direction, block and early-or-late status easy to scan. Present route position, timepoints, stop information and off-route alerts with accessible indicators.
Interactions appropriate to vehicle motion
Keep essential information visible while restricting complex interactions in motion. Make detailed tasks available when stationary, with reachable controls and appropriate audio or haptic cues.
Dispatch messaging & acknowledgments
Support configured quick messages, message priorities and clear acknowledgment states. Preserve a searchable shift conversation without obscuring essential operating information.
Communications & offline operation
Offline operation & synchronization
Cache agreed shift-critical information, queue messages and operational updates, and show connection and pending-data states. Surface changed assignments or detours for review after reconnection.
Emergency & covert alarm workflows
Integrate emergency and covert-alert interactions with the agency’s dispatch response and communications services, with defined permissions and transmission-state handling.
Onboard device & connection status
Keep communications and location-reporting status visible. Offer peripheral health details when stationary and non-intrusive notifications when equipment reports a problem.
Detours & reroute instructions
Present supported detour guidance and capture driver acknowledgment, keeping dispatch informed when service instructions change.
Complete and manage the duty
Trip transitions, layovers & book-off
Support trip completion, next-trip selection, layover and break states, shift summaries and secure book-off. Recover interrupted transitions without losing the operational record.
Schedules, agency configuration & reporting
Show upcoming duties, apply agency branding and accessible themes, and prepare interfaces for localization. Connect approved operational events with existing reporting services.
Development Experience
Driver MDT development underway.
We are currently developing driver MDT applications for a transit operations program through a prime delivery team, alongside dispatcher and rider applications. The scope covers assignment and shift workflows, in-service information, communications, offline operation, device status and agency-defined emergency interactions.
Discuss our design approach
How we approach your program
Domain-led. AI-assisted.
Human-accountable.
Understand the driver workflow
Map book-on, in-service, stationary, offline and book-off states. Define permitted interactions and dependencies on vehicle, dispatch and onboard-device interfaces.
Design focused interactions
Specialists guide agents through screen components and scenario preparation. Driver feedback informs short Agile iterations.
Verify interruptions and recovery
Check interrupted sessions, offline queues, changed assignments, message acknowledgments and agency-defined alarm workflows. Human reviewers validate motion restrictions, access controls and integration behavior.
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