Live fleet map & service visibility
Monitor vehicles, routes and disruptions in a shared map, with status indicators, fleet counts, clustered markers and filters for vehicles, operators, lines and events.
Fleet visibility
Vehicle details & operational context
Inspect a vehicle’s available status and service information without leaving the map. Keep vehicle, journey and event information consistent across operational views.
Historical replay & incident investigation
Review recorded vehicle activity around an incident, with playback controls and a clear distinction between live operations and historical information.
Coordinate vehicles and crews
Route planning & schedule integration
Define routes using established network data and connect approved changes with scheduling services. Make dependencies on route, stop and schedule systems explicit.
Vehicle reassignment & crew coordination
Manage disruptions to vehicle and driver assignments, review driver states and coordinate qualified relief resources with the relevant operational teams.
Driver hours & availability
Bring sign-on, sign-off, availability and configured hours-limit indicators into crew oversight, with warnings and assignment rules defined by the agency.
Manage detours and service events
Detour authoring & impact assessment
Build detours around established stops and links. Review affected vehicles, trips and stops, proposed stop actions and available time or distance impacts before publishing.
Event lifecycle & controlled publishing
Manage draft, scheduled, active and resolved events. Prepare changes to published events through a controlled draft, with history and accountability retained.
Communicate and monitor
Operator messaging & acknowledgments
Send targeted or group messages with appropriate priorities. Track queued, sent, delivered and acknowledged states, and make communication history searchable.
Passenger information & broadcasts
Target relevant passenger-information devices and channels, review delivery results, and clear or replace incident messages. Apply configured approval and override permissions.
Onboard device health
Surface available health and fault information for onboard equipment, with drill-downs to affected vehicles, connection status and reported diagnostic details.
Operational reporting & access control
Filter reports by service period, operator, line, stop or trip. Align access with operational roles and preserve traceable actions across hardware and back-office integrations.
Development Experience
Dispatcher application development underway.
We are currently developing a dispatcher application for a transit operations program through a prime delivery team. The scope spans fleet visibility, historical replay, crew coordination, events and detours, communications, device health and operational reporting. The work connects the control-room experience with existing operational services.
Discuss our design approach
How we approach your program
Domain-led. AI-assisted.
Human-accountable.
Map dispatch decisions
Map vehicle and crew states, event lifecycles, publishing permissions and dependencies across dispatch, driver and passenger-information systems. Audit existing interfaces and recover missing documentation where needed.
Build around operational scenarios
Specialists direct agents across workflow components and test preparation. Agile demonstrations keep dispatcher feedback close to development.
Verify coordination under change
Check live-versus-replay states, event updates, reassignment conflicts, broadcast approvals and queued messages. Engineers verify cross-view consistency, permissions and audit behavior.
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