Transit expertise.
From strategy
to service.

Helping agencies choose what’s next.
Helping primes bring it to life.

MTA
MARTA
SEPTA
LA METRO
CTA
MARTA
WAMATA
NJTA
TRANSLINK

30+ years of transit leadership experience. Practical guidance for complex technology decisions—and the engineering to see them through.

Discuss your program

EXPERIENCE FROM INSIDE THE AGENCY

We know transit.
Because we’ve lived it.

Our leadership has worked inside major North American transit agencies, across frontline operations, fare collection, enterprise asset management and technology implementation.

That experience connects executive priorities with the daily needs of riders, operators, inspectors, dispatchers and maintainers. We help you define the right problem, make an informed decision and deliver a solution that works in service.

30+ years

Transit leadership experience
SBE · MBE · DBE

Certified participation

Find your area of focus.

From the first procurement question to operational handover.

Agency Advisory

Better decisions. Stronger procurements.

Technology advisory and RFP support built around agency realities.

Make technology decisions grounded in the way your agency operates. We bring operations, IT, engineering, maintenance and customer service into a shared plan.

Current-state systems and workflow assessments
Build, buy and hybrid option analysis; lifecycle costs and dependencies
Integration architecture, data ownership and phased modernization roadmaps

Translate operational needs into clear requirements vendors can price, propose and deliver.

Stakeholder workshops, functional specifications and scope of work
Accessibility, security, performance and interoperability requirements
Evaluation criteria, demonstration scenarios and acceptance milestones
Technical input for vendor questions, clarifications and addenda

Look beyond the demonstration to understand fit, implementation effort and long-term supportability.

Technical proposal and architecture reviews
Structured demonstrations based on real agency workflows
Assessment of assumptions, exclusions, migration and vendor dependencies

Keep agency needs visible from design through operational handover.

Requirements traceability and design reviews
Test plans, user acceptance and operational readiness
Migration, training, documentation and handover support

Prime Partnerships

A specialist partner.
A stronger program.

Transit SMEs and accountable digital delivery—from pursuit to production.

Shape a credible response with transit expertise and a delivery approach built around the requirements.

RFP analysis, compliance matrices and clarification questions
Technical narratives, solution architecture and integration approaches
Scope boundaries, staffing assumptions and demonstrable prototypes

Bring practical agency knowledge into your program, architecture and engineering teams.

Fare collection, operations, asset management and customer experience expertise
Stakeholder workshops and workflow validation
Design reviews and resolution of operational and technical questions

A specialist delivery partner with clear ownership of scope, interfaces and acceptance criteria.

Rider apps, customer portals and inspection applications
Data platforms, dashboards and systems integrations
Delivery within the prime’s PMO, architecture and security governance

Restore momentum with a clear remaining scope, visible priorities and frequent working demonstrations.

Rapid discovery and dependency assessment
Focused delivery increments and weekly stakeholder demos
Governed AI, reusable engineering patterns and automated quality gates

CONNECTED TRANSIT EXPERTISE

Across the systems
that keep transit moving.

Advisory, software development and integration across the rider journey and the operating environment.

Fare payment & inspection

Account-based fare experiences, onboard sales, ticket validation, offline workflows and device integration.

Rider apps & account portals

Journey planning, service alerts, real-time information, account management and accessible customer self-service.

CAD/AVL & operations

Dispatcher and driver workflows, vehicle location, assignments, operational communications and connected systems.

Assets & safety

Enterprise asset management, maintenance, inspections, work orders, incident reporting and corrective actions.

Ticket vending & service terminals

Customer journeys, software requirements, accessibility, interfaces and acceptance testing.

Data & operational intelligence

Ridership, revenue, settlement, reconciliation and maintenance dashboards with integrated agency data.

Governed AI

Move faster.
Keep people in control.

AI strategy and accelerated engineering with governance built into the delivery plan.

Identify where AI can create measurable value before committing to a platform or pilot.

Use-case prioritization and data readiness assessment
Vendor evaluation and pilot success measures
Human oversight, escalation and ongoing ownership

Agree at the start where AI can assist, which tools are approved and who validates the work.

Requirements and acceptance-criteria drafting from approved discovery
Front-end generation from approved designs and reusable components
Test generation, code review and technical documentation

Experienced people retain control of requirements, technical decisions and releases.

Approved enterprise tools and controlled data access
Automated testing, dependency analysis and security checks
Named engineer review; AI does not independently approve or merge production code
Traceability from requirements through tests, reviews and release decisions

Make acceleration visible without losing sight of operational readiness.

Lead time, feature throughput and review cycles
Defects, rework, release stability and recovery
Evidence packs and agreed approval gates for agency and prime

IN PRACTICE / TRANSIT DIGITAL DELIVERY

Delivered with the prime contractor

A year behind.
Live two months
after we joined.

A major international transit agency’s portal program had been underway for more than a year without launching. Engaged by the prime, HubSpire took over the remaining scope and launched within two months of handover.

Transit SMEs clarified requirements. AI assisted front-end development from approved designs. Automated checks and human review supported accessibility, performance, security and release readiness.

Discuss this engagement

HOW WE ENGAGE

Start where your program needs us.

Define the direction.

Assess technology, prioritize needs and build an actionable roadmap.

Set the foundation.

Develop requirements, strengthen RFPs and support informed technical evaluation.

Bring it into service.

Embed SMEs, own digital work packages and support testing and handover.

Each engagement has a clearly defined role, scope and accountability, with procurement confidentiality and conflict-of-interest requirements respected.

QUESTIONS WE HEAR

Clarity from
the first conversation.

Can you advise an agency or work under a prime?

Yes. We support agency advisory engagements and defined roles within prime-led programs. The role, responsibilities and relevant procurement restrictions are established for each engagement.

Do we need to replace our existing systems?

We assess what can be retained, integrated or improved before recommending replacement. Roadmaps consider dependencies, operational continuity and lifecycle costs.

Who approves AI-assisted work?

Agency or product owners approve requirements and designs. Architects, engineers and QA validate the work, and a named engineering owner approves changes before release.

How do you protect agency information?

We agree approved tools, permitted data, access controls and handling requirements with the agency and prime. Sensitive information is restricted or replaced with synthetic data where appropriate.

Transit expertise. From strategy to service.

We know transit. Because we’ve lived it.